Privacy Policy
Introduction
Welcome to Skip Hire Limehouse. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.
Information We Collect
Personal Data
When you use our services, we may collect personal information that can identify you. This includes:
- Name
- Contact details such as phone number and email address
- Address information related to service delivery
- Payment information for processing transactions
Non-Personal Data
We also collect non-personal information that does not identify you directly. This may include:
- Browser type and version
- IP address
- Operating system
- Website usage statistics
How We Use Your Information
Service Delivery
Your information is primarily used to provide and manage our skip hire services effectively. This includes:
- Processing your orders and scheduling skip deliveries
- Communicating with you regarding your bookings
- Handling payments and managing your account
Improving Our Services
We strive to enhance our services continually. Your data helps us:
- Analyze usage patterns to improve service efficiency
- Develop new features based on customer feedback
- Optimize our website for better user experience
Legal Obligations
In certain cases, we may use your information to comply with legal requirements, such as:
- Responding to lawful requests by public authorities
- Enforcing our terms and policies
- Preventing fraudulent activities
Data Protection
Security Measures
Protecting your data is paramount. We implement a variety of security measures to ensure your information is safe from unauthorized access, alteration, or disclosure. These include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication protocols
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we securely delete or anonymize it.
Your Rights
Access and Correction
You have the right to access the personal data we hold about you and to request corrections if any information is inaccurate or incomplete.
Opt-out Options
You can choose to opt out of certain data collection practices. If you wish to disable cookies or adjust your preferences, you can do so through your browser settings or by contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy regularly to stay informed about how we protect your information.
Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received personal data from a child under 16, we will take steps to delete such information promptly.